Free Delivery on Orders Above Rs. 4,999 Across Pakistan
Help & Clarity

Frequently Asked Questions

Everything you need to know about our personal gifting process, photo approval guarantee, and nationwide delivery.

Ordering & WhatsApp

Why does the website redirect me to WhatsApp to complete my order?

Because every gift is truly personal and custom-made! Instead of a generic automated shopping cart, we connect you directly with a dedicated gifting designer on WhatsApp. This allows us to confirm your custom calligraphy text, verify fresh floral and chocolate inventory, coordinate specific delivery dates, and send you photos of your finished box for approval before dispatch.
Photo Approval

What is the Photo Approval Guarantee?

We believe in 100% transparency. Before your gift box is sealed and dispatched with our courier, our team sends you clear high-resolution photos and short videos of the assembled gift on WhatsApp. You inspect spelling, item placement, ribbon color, and card presentation before it leaves our studio.
Delivery & Shipping

Which cities do you deliver to in Pakistan?

We deliver across all major cities and towns in Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Sialkot, and Gujranwala. Same-day or next-day express delivery is available in Lahore and Karachi for selected items.
Payment Methods

What payment methods do you accept?

We accept Online Bank Transfers (all major Pakistani banks), JazzCash, EasyPaisa, and Raast. Partial Cash on Delivery is also available for selected non-personalized items.
Delivery Coverage

Do you deliver internationally or only within Pakistan?

We operate exclusively in Pakistan and deliver strictly within Pakistan. All orders are prepared and delivered safely across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and all other cities in Pakistan.
Preparation Time

How much advance notice is required for custom orders?

Standard personalized boxes typically require 24 to 48 hours for customization and photo approval. However, we also maintain a quick-dispatch collection for urgent same-day celebrations. Please contact us on WhatsApp as soon as possible for rush orders.

Still Have a Question?

Our friendly gifting concierge is just a WhatsApp message away. We're happy to guide you through gifts, themes, and delivery timelines!

Ask Us on WhatsApp →